All systems are operational
Scheduled Maintenance
[SUPREME SERVERS] Planned Maintenance - Miami

We are running maintenance behind the scenes during this period - see Affected Components for list of services that will be impacted by this maintenance. During this time, we expect some disruption to service. We will keep you updated as things progress.

Description of Work

Maintenance reboot of top of rack switch CB11.

Time and Date

  • Start: 04:00am EDT June 23 2026
  • Finish: 04:30am EDT June 23 2026

Location

Miami Datacentre

Anticipated Impact

Customers in the affected rack will experience a short period of downtime while the device is rebooted. This is expected to last no more than 10 minutes.

We apologize for any inconvenience this may cause.

Should you require further information, please contact us via our customer portal.

Past Incidents

26th July 2023

No incidents reported

25th July 2023

No incidents reported

24th July 2023

Miami, FL Outage at Miami Data Center - Monday 24th July 2023, 5.47am EST

Resolved 7:30am:

We can now confirm that services have been restored at our Miami data center. If you are continuing to experience issues, please log a ticket via the Billing and ticket portal and we will assist individually.

Thank you for your patience.

Update 6:37am EST

investigations are ongoing, this is being treated as a critical priority and we are working with the facility provider to resolve as quickly as possible. We apologize again for any inconvenience caused.

Our Billing and ticket portal is currently offline, which will unfortunately affect all customers.

Our monitoring system has alerted us to an issue with connectivity at our Miami data center. Please stand by for further updates as our engineers investigate.

We apologize for any inconvenience this may cause.

23rd July 2023

No incidents reported

22nd July 2023

No incidents reported

21st July 2023

No incidents reported

20th July 2023

No incidents reported