======= 12:38 EDT Update =======
We have completed a RCA (Root Cause Analysis) and determined there was a technician error in a disconnect circuit. The technician quickly resolved the issue and was counseled.
We apologize for any inconvenience this may have caused.
======= 11:39 EDT Update =======
The network component is back online and servers should be accessible without issue.
Engineers are still investigating the cause of the temporary network loss. We will provide updates shortly.
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Our monitoring system has alerted us to an issue with a network component in our Toronto facility. Please stand by for further updates as our engineers investigate.
We apologize for any inconvenience this may cause.
