24th January 2023

Dallas, TX [SUPREME SERVERS] Network Issue - Dallas

Our monitoring system has alerted us to an issue with the network connectivity in our Dallas site. Please stand by for further updates as our engineers investigate.

We apologize for any inconvenience this may cause.

==== UPDATE: 01/24/2023 13:47 EST ====

The issue with network connectivity looks to have been resolved. After investigation, we have identified the issue to be with the network provider.

We are standing by for updates from their team on the cause of the issue.

We apologize for any inconvenience this may have caused.

==== UPDATE: 01/24/2023 16:45 EST ====

Per an update from the upstream network provider, there was a process issue with a route associated to a core router on their network. Upon the process being restarted, service was restored.