8th December 2021

Dallas, TX [SUPREME SERVERS] Dallas Network Issue

Our monitoring system has alerted us to an issue with the network connectivity in our Dallas facility.

The outage looks to be an issue with multiple upstream providers that are outside of Supreme Servers infrastructure.

Please stand by for further updates as NOC engineers investigate and resolve the issue.

We apologize for any inconvenience this may cause.

======== UPDATE 11:55 EST ========

Connectivity has been restored. We are standing by for a Root Cause Analysis from the upstream provider.

======== UPDATE 12:47 EST ========

The upstream provider has provided information that there was a communication issue between two core routers. To resolve, the provider reset the affected routers and connectivity was re-established.

Supreme Servers network was not affected by the initial communication issue seen by the provider. The brief connectivity issue experienced was caused by the reset of the router itself.

We apologize for any inconvenience experienced. Please direct any questions or concerns to [email protected]