Past Incidents

18th April 2017

No incidents reported

17th April 2017

No incidents reported

16th April 2017

No incidents reported

15th April 2017

No incidents reported

14th April 2017

No incidents reported

13th April 2017

[SUPREME SERVERS] Toronto Facility Network Maintenance, scheduled 9 years ago

Our NOC technicians are needing to perform an emergency router and switch reboot to resolve a bug in the software.

Your connectivity should be restored shortly after the reboot. We will have engineers on stand by in case of any issues.

We apologize for any inconvenience this may cause.

=== UPDATE APRIL 13 2017 00:24AM EST === Maintenance has begun as of 00:15AM EST

Ping is normal and without packet loss to a few test servers.

=== UPDATE APRIL 13 2017 01:32AM EST === Maintenance has been completed with only a short blip of network loss.

12th April 2017

Miami, FL [SUPREME SERVERS] Node Memory issue

Our monitoring system has alerted us to an issue with a node in our Miami facility. Our engineers have found the cause and your server should be online within the next couple minutes. We apologize for any inconvenience this may cause.

Update 3:43PM EST The issue has been resolved after a configuration change as well as a reboot of the backend node for the changes to take affect.